Privacy Policy

OMARIVA is operated by トップファンド株式会社 (TOPFUND), a company established in Japan (“we”, “us”). This policy explains how we handle personal information when you use the OMARIVA website, submit an enquiry, register for an event or experience, or access the controlled My OMARIVA beta.

1. Information we collect

Enquiries and applications. We collect the information you choose to submit, such as your name, email address, city or region, professional background, preferred contact method, referral source, interests, message, experience or event selected, and any applicable party size. We also record submission dates and necessary enquiry status or correspondence.

My OMARIVA. If you have access to the beta, information may include your account details, self-reported activities and sports, goals, training plans, events, check-ins, recovery or wellbeing observations, questions, feedback, AI-assisted responses, reports and account activity. Some optional entries may contain sensitive health-related information.

Technical information. We may process limited information required for login, language preferences, site operation, abuse prevention and troubleshooting, such as device or browser details, IP addresses, cookies and security logs. Any additional analytics or advertising tools must be assessed and disclosed before use.

2. How we use information

We use information to respond to requests, review event invitations and experience enquiries, arrange follow-up contact, operate user accounts and requested beta features, provide personalized educational insights, maintain security, troubleshoot problems and meet legal obligations. We may use appropriate operational feedback to improve our services.

An enquiry is not a marketing subscription. We will only send promotional updates where the necessary separate choice or other lawful basis is in place. We do not automatically place Salon, Journey or Contact applicants on a marketing list.

3. Health-related information and AI

My OMARIVA is designed to help users understand their activities, recovery and daily patterns over time. Where an entry includes information requiring special protection under applicable law, we will obtain the necessary consent before collecting or using it. Please avoid uploading medical records or detailed diagnoses through public enquiry forms.

AI-assisted features may process your relevant profile, entries and conversation history to generate personalized educational information or suggested next steps. Outputs can be incomplete or incorrect. OMARIVA is not a medical provider, and its AI does not diagnose, prescribe, treat conditions or replace qualified professional advice. Do not use it for emergencies.

Event or enquiry data is not automatically merged into your My OMARIVA health profile.

4. Service providers and introductions

To operate OMARIVA, we may use vendors providing cloud hosting, databases, authentication, email delivery and AI processing. These providers may process information only in connection with the functions and agreements applicable to their services; we assess their role and safeguards according to applicable law.

When you ask to be introduced to a clinic, professional or experience provider, we may arrange a direct introduction and, where required, request your approval of the specific recipient and information to be shared. Your entire My OMARIVA profile and private AI conversation history are not automatically shared with experience providers. Other disclosures are made only where lawful, including when legally required.

5. International processing

OMARIVA is operated from Japan, while some technology providers and processing operations may be located outside Japan. Applicable legal safeguards, information notices and any required consent will be addressed before the relevant transfers. We do not claim that all personal information remains within Japan.

6. Retention and security

We retain personal information only for as long as reasonably needed for the purposes above, legitimate operational or dispute-handling needs, and applicable record-keeping obligations. Information no longer required is deleted or otherwise appropriately handled, subject to relevant backup and legal constraints.

We apply safeguards appropriate to the information involved, including access restrictions and security management. No online service can guarantee absolute security. If a reportable incident occurs, we will respond in accordance with applicable law.

7. Cookies

We may use cookies and similar technologies for essential functions such as sign-in, security and language selection. If optional analytics or advertising technologies are introduced, we will provide the relevant notice and choices required by applicable law.

8. Your rights and contact

Subject to applicable law, you may request information about our use of your data or ask for access, correction, deletion, suspension of use or other legally available actions. We may verify your identity before acting. Some information may need to be retained where the law requires it.

Submit privacy or personal-data requests through the Contact page on omariva.com and select or state that your enquiry concerns privacy or personal information. You may also request the operator’s registered address and representative’s name through that channel; we will provide legally required information without undue delay.

Operator: トップファンド株式会社 (TOPFUND), Japan.Privacy contact: OMARIVA website Contact page.

9. Changes

We may update this policy when the service or applicable law changes. Material changes will be brought to users’ attention as appropriate. Paid subscriptions and related payment handling, if introduced, will be covered by updated notices and terms before launch.

Last updated: 18 October 2026